Problems with your Account/App

If you are experiencing technical difficulties, problems with your account or the app is not working as expected, you have come to the right place. In this section you will find solutions to the most common problems and helpful troubleshooting tips.

🆘 What do I do if I have problems logging in to the Neworn app?

🤔You forgot your password, what now?

🆕 How do I reset my password?

📩 How do I change my e-mail address?

🛠️ How do I change my account settings in the app?

🚩 How do I report another user?

👋 Where can I get in touch for customer service inquiries?

😢 How do I delete my account?

🛡️ How do I protect myself from scammers on Neworn?

Helpcenter