Welcome to Neworn, the destination for conscientious parents seeking top-quality pre-loved children's items.
We're excited to guide you through the Neworn app and help you navigate the process of making purchases that align with your values:
1. Create an Account:
Begin by downloading the Neworn mobile app from your chosen app store and completing the sign-up process.
As part of your profile creation, share a bit about yourself to help build a supportive community of like-minded parents.
2. Exploring the Marketplace:
Dive into the Neworn marketplace, where you'll find distinct categories of children's items such as clothes and accessoires for every season and occasion.
Utilize the filters to narrow down your search based on your child's age, size or your budget.
3. Selecting an Item:
Click on an item that catches your eye to view its details page.
Take note of the seller's rating and the general area for pickup or delivery. Privacy is respected, and only the neighborhood is shown.
4. Purchasing an Item:
Engage in conversation with the seller using the in-app chat function.
Coordinate the specifics of pickup or delivery, address any questions you have, and finalize the purchase process.
5. Earning EcoPoints:
Each time you make a purchase, you'll earn 1 EcoPoint as a symbol of your commitment to sustainability.
Accumulate EcoPoints to unlock discounts and exclusive offers at our esteemed partner companies.
6. Contributing through Ratings:
After a successful purchase, you'll be asked to provide feedback on the seller's performance.
Rate aspects such as communication, delivery, and the quality of the product to help build a trustworthy community.
7. Managing Your Profile:
Keep track of your purchases and earned EcoPoints conveniently within your app wallet.
Edit your profile as needed and access your purchase history for easy reference.
Add your child's age and gender to receive personalized recommendations.
There is an easy option to resell purchased items, which only requires one click to republish the article you purchased - once your child grew out of it.
Fill in any details if they changed and set a prize to upload a purchased item onto the platform.
You can find your purchased items in settings by clicking on your profile picture in the right corner.
8. Redeeming EcoPoints for Discounts:
Discover our array of partner companies and their amazing products.
Exchange your EcoPoints for valuable discounts or exclusive deals when shopping with our partner brands.
Press on your EcoPoints in the right corner to go to the partner page and see the offers you can get in return for your earned EcoPoints.
Thank you for joining us on our mission to create a circular economy, reduce clothing waste, and support families sustainably. Embrace the journey of conscious consumption and enjoy the rewards of contributing to a more responsible future!
If you have any questions, our support team is always at your disposal. Chat with us or send an e-mail to info@neworn.com.